Privacy Policy

Privacy Policy

Introduction

At https://mis-sold-car-finance-black-horse.dreamdwellings.net (hereinafter referred to as ‘Mis-sold Car Finance Black Horse’, ‘we’, ‘our’ or ‘the Company’), we are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of personal data in alignment with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) in the United States
  • Utah Consumer Sales Practice Act (UCPA), Connecticut Common Cause Data Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This Privacy Policy applies to all aspects of our online presence, including our website, mobile applications, online services, and products offered under the Mis-sold Car Finance Black Horse brand. However, it is important to emphasize that this policy does not extend to third-party platforms, applications, or services accessed through links on our site. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy covers situations where you:

  • Utilize our applications, engage with our services as an authorized user, or interact with our websites.
  • Communicate with us via newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect various categories of personal data, including but not limited to:

  • Account Information: Details related to your account creation and management, such as usernames, passwords, contact preferences, and profile settings.
  • Payment Information: Transaction details, billing addresses, payment methods, and financial records required for processing payments.
  • Financial Information: Data related to your financial status, credit history, and investment preferences.
  • Purchase Information: Records of products or services purchased from us, including quantities, prices, and delivery details.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device tokens, and advertising IDs.
  • Location Data: Geolocation information provided by your browser or device when you interact with our services.
  • Feedback: Comments, reviews, and responses you provide to enhance our products and services.
  • Social Media Information: Publicly available data from social media platforms when users choose to connect their accounts.
  • Product Information: Details about the products you show interest in or purchase, including preferences and customization options.

We collect this information through direct user input, interactions with our digital platforms, and automated technologies, such as cookies and tracking pixels. Additionally, third-party service providers may share personal data with us for specific purposes, adhering to their respective privacy agreements.

Cookies

Mis-sold Car Finance Black Horse uses cookies to enhance your online experience and gather analytics. Cookies are small text files stored on your device that serve various functions:

  • Strictly Necessary: These cookies enable core features of our website, such as account login and access to secure areas.
  • Preference: They remember your preferences, language settings, and other customization options.
  • Analytics: Used to collect statistical data about user behavior, enabling us to improve our services.

Users have the option to manage and control non-essential cookies through our Cookie Manager, providing transparency over their use.

Retention and Deletion

The duration for which we retain personal data is determined by legal requirements and the purpose of collection. We adhere to the following guidelines:

  • Data related to account activities and transactions may be retained for as long as necessary to fulfill commercial purposes or comply with legal obligations.
  • Personal information used for marketing and promotional purposes will be kept until you opt out or request its deletion.
  • We regularly review and delete excess or inactive data to ensure efficient data management.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data, including:

  • Access: The right to request access to the personal information we hold about you.
  • Rectification: Ability to rectify inaccurate or incomplete data.
  • Erasure (Right to be Forgotten): Request for the deletion of your personal data under specific circumstances.
  • Restriction: Right to limit the use of your data in certain situations.
  • Portability: Ability to obtain and transfer your personal data to another controller.
  • Objection: Right to object to the processing of your data for specific purposes.
  • Non-Discrimination: Protection from decisions based solely on automated processing.

To exercise these rights or have any data-related inquiries, please contact our Privacy Team using the details provided below. We will respond to your requests in accordance with applicable laws.

Changes to Policy

Mis-sold Car Finance Black Horse reserves the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website. We encourage users to review this policy periodically to stay informed about how we protect their personal information.

Contact Information

For any questions, requests for data access or correction, unsubscribe inquiries, or complaints regarding privacy, please contact us: